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Take your time: our returns and refund policy


Try and return for 30 days after delivery


When you want to buy an instrument online, we are a partner you can rely upon. Our extended 30-day trial & return period gives you plenty of time to test and evaluate your purchase at Corilon violins thoroughly. If you feel that you are not completely satisfied with your old violin, viola, cello or bow, please return it for a refund. In the case of a return please inform us within 30 days of receipt of your instrument by email, fax or phone that you will be returning your purchase. We will gladly help with packing and shipping instructions.


We will refund the full purchase price


Corilon violins does not charge any restocking fee. We will inform you via email when we have received your shipment; incoming packages are processed on Tuesdays, Wednesdays and Thursdays. We will refund 100% of the purchase price after having received the returned instrument within 14 days of receipt. You will be reimbursed via the method you chose for your payment.


Returning an instrument to Corilon violins


In returning the instrument, please pack it carefully — preferably just as we sent it to you — and send it to our address with a copy of the original invoice via your carrier of choice, it is not necessary to ship via DHL, UPS or FedEx express mail - normal postal airmail services are available at reasonable cost. If you do not use the original packaging, please see our detailed information on packing and shipping a violin. We cannot accept postage-due or COD shipments because of the high additional cost. Once we have received or collected the instrument from the customs, we will send you written confirmation and will transfer the sum to your account within 14 days.



Related information:

Trade guarantee

Shipping costs

Certificates and appraisals

New arrivals in our catalogue



 

Corilon violins • Lilienstrasse 2 • D-81669 München • Germany
Phone: +49 (0)89-444 19 619 • Fax: +49 (0)89-444 19 620
mail@corilon.comwww.corilon.com

New arrivals in our catalogue:
  • Lothar Seifert, German master violin bow, silver
  • Good quality 1980's German viola bow, silver mounted - warm, large tone
  • Interesting English violin bow, stamped Dodd, 19th century
  • 3/4 - German student violin, Bubenreuth, 1970ies
  • Antique 19th century Mittenwald violin, approx. 1870
  • Mozart bow - lightweight, active violin bow, silver, Germany
  • 1930's violin bow from Markneukirchen, warm, mellow tone
  • Strong, silver mounted viola bow, c.1980, Markneukirchen, Germany
  • Fine English violin bow by Frank Napier / W.E. Hill & Sons
  • Fine Czech Prague master violin, by Alois Bittner, 1930, No. 75
  • Eckart Richter, contemporary master violin, Markneukirchen
  • French violin bow, Joseph Alfred Lamy Père (certificate J.F. Raffin)
  • German Markneukirchen violin after Guarneri, beautiful red oil varnish
  • Interesting 18th century Markneukirchen viola, 1780 / 1790
  • 1/4 - Fine French 1/4 violin bow, Morizot Frères (certificate J.-F. Raffin)
  • Good German violin bow, W. E. Dörfler
  • 1920's Italian violin by Stefano Caponetto (certificate Christian Lijsen)
  • German Markneukirchen violin, Heinrich Th. Heberlein Jr., 1937
  • French violin from Mirecourt, approx. 1900
  • French violin with a singing tone, Amedee Dieudonne, 1945
  • 19th century: Antique German violin from Saxony, c.1850
  • Petite, late 18th century Italian violin, central Italy (certificate Hieronymus Köstler)
  • Rare German-English violin, Arnold Voigt, approx. 1890
  • Contemporary Markneukirchen master viola, Jochen Voigt, 1982, for soloists