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Take your time: our returns and refund policy


Try and return for 30 days after delivery


When you want to buy an instrument online, we are a partner you can rely upon. Our extended 30-day trial & return period gives you plenty of time to test and evaluate your purchase at Corilon violins thoroughly. If you feel that you are not completely satisfied with your old violin, viola, cello or bow, please return it for a refund. In the case of a return please inform us within 30 days of receipt of your instrument by email, fax or phone that you will be returning your purchase. We will gladly help with packing and shipping instructions.


100% refund of the purchase price


Corilon violins does not charge any restocking fee. We will inform you via email when we have received your shipment; incoming packages are processed on Tuesdays, Wednesdays and Thursdays. We will refund 100% of the purchase price after having received the returned instrument within 14 days of receipt. You will be reimbursed via the method you chose for your payment.


Instructions on returning an instrument to Corilon violins


In returning the instrument, please pack it carefully — preferably just as we sent it to you — and send it from the same name and address that we originally shipped the order to our address with a copy of the original invoice via your carrier of choice. It is not necessary to ship via DHL, UPS or FedEx express mail - normal postal airmail services are available at reasonable cost. If you do not use the original packaging, please see our detailed information on packing and shipping a violin. We cannot accept postage-due or COD shipments because of the high additional cost. If you are returning an instrument from outside EU, customs clearance delays will occur due to return customs procedures. Once we have received the returned instrument, we will send you written confirmation and will process your refund based on the method of payment within 14 days.


Related information:

Trade guarantee

Shipping costs

Certificates and appraisals

New arrivals in our catalogue



 

Corilon violins • Lilienstrasse 2 • D-81669 München • Germany
Phone: +49 (0)89-444 19 619 • Fax: +49 (0)89-444 19 620
mail@corilon.comwww.corilon.com


New arrivals in our catalogue
  • SALE Antique violin from Saxony.  Approx. 1870
  • SALE Old Italian violin, Stefano Caponetti (certificate Christian Lijsen)
  • SALE Eugène Nicolas Sartory: Fine French violin bow (certificate J.-F. Raffin)
  • Justin Derazey workshop, French violin dated approx. 1880
  • Jacques-Pierre Thibout: Fine French violin, Paris 1839
  • SALE W. E. Hill & Sons violin bow by Edgar Bishop, circa 1930
  • SALE H. Derazey workshop, fine 19th century French violin
  • Fine violin by Christian Olivier & Paul Bisch Paris 1927
  • Antique French 3/4 violin, J.T.L.
  • WORKED OVER AND IMPORVED French viola, Joseph Nicolas fils, 1849
  • Markneukirchen master violin by Werner Voigt, Guarnerius model
  • Master violin after Gaetano Chiocchi
  • Fine Mittenwald master violin, c.1740, Sebastian Klotz circle
  • Fine French Georges Apparut violin, 1934
  • SALE Raffaele Calace e figlio 1929: Italian violin - violinist's recommendation!
  • SALE Rare violin by Joseph Michael Gschiell, Pest, Hungary 1789
  • SALE 18th century Vogtland master violin -  approx. 1770
  • SALE Contemporary Italian violin by Giovanni Lazzaro, Padua 1990
  • SALE Ernst Heinrich Roth, 1958: German viola
  • SALE Stefano Conia, Cremona 1985: modern Italian viola (certificate Stefano Conia)
  • Fine Hungarian Violin op. 13 by Alajos Werner, Budapest, 1910
  • Historically interesting French violin, by René Bazin, Lille 1936
  • SALE Fine Italian viola, Ado Zani, Cesena
  • SALE Contemporary Italian master violin by Nicola Vendrame, Venice