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Take your time: our returns and refund policy


Try and return for 30 days after delivery


When you want to buy an instrument online, we are a partner you can rely upon. Our extended 30-day trial & return period gives you plenty of time to test and evaluate your purchase at Corilon violins thoroughly. If you feel that you are not completely satisfied with your old violin, viola, cello or bow, please return it for a refund. In the case of a return please inform us within 30 days of receipt of your instrument by email, fax or phone that you will be returning your purchase. We will gladly help with packing and shipping instructions.


100% refund of the purchase price


Corilon violins does not charge any restocking fee. We will inform you via email when we have received your shipment; incoming packages are processed on Tuesdays, Wednesdays and Thursdays. We will refund 100% of the purchase price after having received the returned instrument within 14 days of receipt. You will be reimbursed via the method you chose for your payment.


Instructions on returning an instrument to Corilon violins


In returning the instrument, please pack it carefully — preferably just as we sent it to you — and send it from the same name and address that we originally shipped the order to our address with a copy of the original invoice via your carrier of choice. It is not necessary to ship via DHL, UPS or FedEx express mail - normal postal airmail services are available at reasonable cost. If you do not use the original packaging, please see our detailed information on packing and shipping a violin. We cannot accept postage-due or COD shipments because of the high additional cost. If you are returning an instrument from outside EU, customs clearance delays will occur due to return customs procedures. Once we have received the returned instrument, we will send you written confirmation and will process your refund based on the method of payment within 14 days.


Related information:

Trade guarantee

Shipping costs

Certificates and appraisals

New arrivals in our catalogue



 

Corilon violins • Lilienstrasse 2 • D-81669 München • Germany
Phone: +49 (0)89-444 19 619 • Fax: +49 (0)89-444 19 620
mail@corilon.comwww.corilon.com


New arrivals in our catalogue
  • Italian violin, Romedio Muncher, Cremona 1929
  • 19th century Mittenwald violin. Neuner & Hornsteiner, approx. 1860
  • Charles Le Lyonnais, fine French atelier violin, Nantes 1939
  • Antique Saxon master violin - 19th century, c.1870
  • Raffaello Bozzi at Antonio Monzino: Italian violin, 1940's
  • American violin by W. Wilkanowski, Brooklyn, 1938
  • H. Derazey: Fine French violin from the workshop of Jean-Joseph Honoré Derazey
  • Saxonian violin by master luthier Max Heiling
  • Old Markneukirchen violin from Schuster & Co., 1942
  • Antique Markneukirchen violin, probably Schuster & Co.
  • Antique Violin from Saxony, approx. 1870
  • Antique Markneukirchen violin of quality, c.1890
  • Markneukirchen master violin, 1940's
  • German student violin after Stradivari, from Bubenreuth
  • Northern German violin by Richard Berger, Stralsund
  • German violin from Mittenwald, 1970'ies
  • Contemporary master violin by Marc de Sterke
  • Interesting German post-war violin, Hopf workshop, Taunusstein-Wehen
  • Contemporary Italian violin by Giovanni Lazzaro, Padua 1990
  • Fine Mittenwald master violin, c.1740, Sebastian Klotz circle
  • Antique Czech master violin. A fine copy of Johann Georg Thir, c.1900
  • Antique French 3/4 violin. Probably J.T. L.
  • François Fent, a fine historic French viola of the late 18th century (certificate Hieronymus Köstler)
  • Marcello Martinenghi, 1949: Fine Italian viola (certificate Eric Blot)