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Take your time: our returns and refund policy


Try and return for 30 days after delivery


When you want to buy an instrument online, we are a partner you can rely upon. Our extended 30-day trial & return period gives you plenty of time to test and evaluate your purchase at Corilon violins thoroughly. If you feel that you are not completely satisfied with your old violin, viola, cello or bow, please return it for a refund. In the case of a return please inform us within 30 days of receipt of your instrument by email, fax or phone that you will be returning your purchase. We will gladly help with packing and shipping instructions.


100% refund of the purchase price


Corilon violins does not charge any restocking fee. We will inform you via email when we have received your shipment; incoming packages are processed on Tuesdays, Wednesdays and Thursdays. We will refund 100% of the purchase price after having received the returned instrument within 14 days of receipt. You will be reimbursed via the method you chose for your payment.


Instructions on returning an instrument to Corilon violins


In returning the instrument, please pack it carefully — preferably just as we sent it to you — and send it from the same name and address that we originally shipped the order to our address with a copy of the original invoice via your carrier of choice. It is not necessary to ship via DHL, UPS or FedEx express mail - normal postal airmail services are available at reasonable cost. If you do not use the original packaging, please see our detailed information on packing and shipping a violin. We cannot accept postage-due or COD shipments because of the high additional cost. If you are returning an instrument from outside EU, customs clearance delays will occur due to return customs procedures. Once we have received the returned instrument, we will send you written confirmation and will process your refund based on the method of payment within 14 days.



+++ Christmas presents ordered by 11 18, 2018 have an extended return period until January 10th, 2019

Related information:

Trade guarantee

Shipping costs

Certificates and appraisals

New arrivals in our catalogue



 

Corilon violins • Lilienstrasse 2 • D-81669 München • Germany
Phone: +49 (0)89-444 19 619 • Fax: +49 (0)89-444 19 620
mail@corilon.comwww.corilon.com


New arrivals in our catalogue
  • Older Mittenwald violin, 1960's
  • Antique French 3/4 violin with a strong tone - J.T.L.
  • Handsome old German violin. "Conservatory violin", approx. 1920
  • SALE Older English violin, made in the 1940's - warm, golden tone
  • Old Czech violin full of character, made in the Italian style, c.1910
  • Alfred Knoll viola bow. Silver mounted, a strong player
  • SALE Raffaele Calace, Italian Neapolitanian violin, 1916 (certificate Eric Blot)
  • 1/4 - Fine French 1/4 violin bow. Morizot Frères (certificate J.-F. Raffin)
  • SALE Fine Neuner & Hornsteiner 3/4 violin, Mittenwald, c.1850
  • Old Mittenwald violin, J. A. Baader, No. 4908
  • Excellent silver mounted violin bow, stamped Felix Martin
  • Fine master violin bow by C.A. Hoyer, Markneukirchen
  • Excellent German violin bow after Lupot, approx. 1940
  • SALE 1920's German violin by Otto Ebner, Augsburg
  • SALE Claude A. Thomassin, fine French violin bow (certificate J. F. Raffin)
  • French Richelme violin No. 23, Marseille 1869 - collector's piece
  • German master violin, Otto Gläsel, Gelsenkirchen
  • MARMA, silver violin bow after Sartory, approx. 1920
  • Antique French 1/2 violin, J.T.L. Compagnon c.1880
  • SALE Italian violin from the 1970's - warm, mellow sound
  • WORKED OVER AND IMPROVED: Fine master violin, 1940's. Probably American
  • Neuner & Hornsteiner violin, Mittenwald c.1900
  • French violin, "Marque Apparut", 1936
  • Markneukirchen violin after Amati