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Take your time: our returns and refund policy


Try and return for 30 days after delivery


When you want to buy an instrument online, we are a partner you can rely upon. Our extended 30-day trial & return period gives you plenty of time to test and evaluate your purchase at Corilon violins thoroughly. If you feel that you are not completely satisfied with your old violin, viola, cello or bow, please return it for a refund. In the case of a return please inform us within 30 days of receipt of your instrument by email, fax or phone that you will be returning your purchase. We will gladly help with packing and shipping instructions.


100% refund of the purchase price


Corilon violins does not charge any restocking fee. We will inform you via email when we have received your shipment; incoming packages are processed on Tuesdays, Wednesdays and Thursdays. We will refund 100% of the purchase price after having received the returned instrument within 14 days of receipt. You will be reimbursed via the method you chose for your payment.


Instructions on returning an instrument to Corilon violins


In returning the instrument, please pack it carefully — preferably just as we sent it to you — and send it from the same name and address that we originally shipped the order to our address with a copy of the original invoice via your carrier of choice. It is not necessary to ship via DHL, UPS or FedEx express mail - normal postal airmail services are available at reasonable cost. If you do not use the original packaging, please see our detailed information on packing and shipping a violin. We cannot accept postage-due or COD shipments because of the high additional cost. If you are returning an instrument from outside EU, customs clearance delays will occur due to return customs procedures. Once we have received the returned instrument, we will send you written confirmation and will process your refund based on the method of payment within 14 days.


Related information:

Trade guarantee

Shipping costs

Certificates and appraisals

New arrivals in our catalogue



 

Corilon violins • Lilienstrasse 2 • D-81669 München • Germany
Phone: +49 (0)89-444 19 619 • Fax: +49 (0)89-444 19 620
mail@corilon.comwww.corilon.com


New arrivals in our catalogue
  • SALE French violin,Charles Simonin, approx. 1860
  • Mario Gadda: Italian violin suitable for soloists, 1985 - radiant tone
  • NEW SOUND SAMPLE: Contemporary Markneukirchen master viola, Jochen Voigt, 1982, for soloists
  • Fine and excellent Cello bow. Copy of Eugene Sartory, Markneukirchen, 1910/1920
  • Antique violin. Modeled after Stradivarius approx. 1900
  • Markneukirchen violin by C. A. Götz, 1937
  • Old Markneukirchen 3/4 violin, c.1940
  • Old Markneukirchen violin with a warm sound, 1930's
  • Antique lion head violin from Saxony
  • SALE Fine antique French 3/4 sized violin, noble sound
  • Italian violin, Raffaele Calace e figlio 1929
  • German violin bow. Very good playing qualities
  • MARMA, silver violin bow after Sartory, approx. 1920
  • WORKED OVER AND IMPROVED: Old Italian violin, Stefano Caponetti (certificate Christian Lijsen)
  • Antique German violin after Stainer, c.1910
  • Contemporary English violin, Elspeth Noble 1991 - Guarnerius model
  • Fine 18th century violin, Klotz circle, approx. 1790 (certificate Hieronyms Köstler)
  • Contemporary Italian violin by Giovanni Lazzaro, Padua 1990
  • 18th century English violin, approx. 1760. Probably by James Preston
  • Cristiano Ferrazzi. Italian violin op. 120
  • Viennese master violin, c.1910
  • Giulio Cesare Gigli, fine 18th century Italian violin, approx. 1760 (certificate Etienne Vatelot)
  • Antique Mittenwald violin, Neuner & Hornsteiner, approx. 1900 (certificate C. Sprenger)
  • French violin. Probably J. T. L., after J. B. Vuillaume