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corilon violins

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More detailed information about stringed instruments and the history of violin making.

corilon violins

Take your time: Our returns and refund policy

Corilon Violins offers a 30 days trial and return period

Our extended 30-day trial & return period gives you plenty of time to test and evaluate your purchase thoroughly. If you feel that you are not completely satisfied with your instrument, please return it for a refund. In the case of a return please inform us within 30 days of receipt of your instrument by email, fax or phone that you will be returning your purchase. We will gladly help with packing and shipping instructions.

Corilon will refund the full purchase price

Corilon Violins does not charge any restocking fee. We will refund 100% of the purchase price after having received the returned instrument in exactly the same condition as when we originally sold it. Your payment will be refunded within two weeks of receipt, depending on the method of payment you chose. Of course, new products such as strings can only be returned if they remain in their original packaging, unopened and in unused condition.

Our policy for the return shipping costs

We are so convinced that you will be all satisfied with your new instrument that we will even refund the return delivery costs if you have ordered from within Germany. All shipping and handling costs for returns from other countries are, however, the buyer's responsibility.